Commas ,

A comma is a punctuation mark that separates different parts of a sentence. For the most part, comma use is governed by clear rules related to the structure of a sentence. But there is also some flexibility for rhetorical emphasis and the rhythmic flow of a sentence.

But before making judgements about where to omit a comma, it is best to know the ground rules about where to use one. ‘Following your ear’ and adding commas where there are pauses will only get you so far.

Introductory text
Use after an introductory clause or phrase
Once the actions were agreed, the meeting drew to a close.
On 16 June, the Minister for Planning approved the proposal.

The first use of a comma comes after some introductory text in a sentence, which might be a single word, a short phrase or a longer clause.

Using a comma after an introductory item helps to guide readers by showing that the opening is in fact a secondary piece of information, and the main clause in the sentence starts after the comma. This helps reading fluency, even if most readers are not conscious that they are getting these cues as they read.

Introductory textExamples
Word or phrase

  By March 2015, the business was fully carbon neutral.

  At the same time, try not to overdo it.

  On the Home page, you'll find links to our mortgage calculators.

Clause

  After we submit the tender, we should phone the company to check.

  If you're coming to the Christmas party, please confirm your dietary requirements.

Where you have a short introductory item in a longer sentence, you might decide to leave out the first comma for rhetorical flow. This will be more common in literary texts. But in practical and workplace documents, it is safer to use the introductory comma and keep the sentences short.

Sometimes you can omit the comma after an introductory word or short phrase, particularly if you a writing a longer sentence that has further commas.
Serial lists and the Oxford comma
Use to separate items in a serial list, but avoid the Oxford comma
Please confirm the item's height, width and depth.

Nothing quite divides the English speaking world like the use of commas in serial lists. These are short lists within a sentence that separate each item with a comma or conjunction. 

Australian style uses commas between the first items, but only a conjunction before the last.  

This will take skill, time and resources.
The main exception is where the last item itself has 2 items.
This will take skill, time, and financial and human resources.

If the items on a serial list are longer than these, you may need to separate them with semicolons or (preferably) turn them into a vertical list.

Australian practice over serial commas is taboo in other parts of the English speaking world – particularly the United States – where they often use what is called the serial, Oxford or Harvard comma. 
This will take skill, time, and resources.

Proponents of the Oxford comma argue that without it, it is not clear whether there are 2 items or 3 in the list. But in the examples they tend to cite, ambiguity is created more often by unlikely semantics than punctuation. Apparently they go to parties where ‘the host invited their parents, JFK, and Stalin’ and would not be able to tell that 2 world leaders were not the host's parents without the extra comma.

Australia has got on rather well for decades without the Oxford comma. The ASG recommends not using it unless there is potential for ambiguity in a sentence.

Restrictive and non-restrictive text
Use around non-restrictive clauses and phrases, but not restrictive ones
Project marketing, featuring our new branding, starts next month.

A more clear-cut use of the comma relates to restrictive and non-restrictive elements within a sentence.

Restrictive clauses or phrases are essential to the meaning of a sentence. If you delete them, the sentence will say something different and might not make sense. Don't put commas around these.

Any entity that does not comply with these conditions will break the law.
The types of businesses that these clauses apply to are enterprises with less than 14 staff.
The astronaut Neil Armstrong was the first person on the moon.

Non-restrictive clauses or phrases are the opposite and usually provide extra (optional) detail. You can take them out and it won't affect the sentence's overall meaning. You should use commas around these.

The gold bars, which were worth $34.5 million, were confiscated as proceeds of crime.
Your tax file number, or TFN, is essential.
Our CEO, Jill White, spoke at the conference.

As a clue, look out for the words:

  • ‘that’, typically signalling restrictive text (no commas)
  • ‘which’, typically signalling non-restrictive text (commas).

Note that where you include a position title, you don't need to add commas if you're using the title as an adjective rather than a noun or noun phrase. 

CEO Jill White introduced the new board member.

It will become non-restrictive if you add a determiner such as an article at the front.

The CEO, Jill White, introduced the new board member.
Independent clauses
Use before conjunctions that join independent clauses, especially those starting with different subjects
The manager was on leave, so I rescheduled the visit for next week.

Another major point of confusion surrounding commas relates to whether to place them between clauses. This is partly because of the old primary school rule that ‘you can’t put a comma before a conjunction’. You can and in some cases you should.

The placement of commas between clauses depends on whether they are dependent or independent clauses.

Independent clauses can stand alone as sentences. They usually have a subject–verb–object structure. When they are joined to another independent clause by a conjunction, it's good practice to put a comma in front of the conjunction. This helps the reader follow that each clause starts with its own subject.  

The project was on track for delivery, but technical issues have slowed progress.
I have received your recent letter, and the department will investigate your complaint.

Watch out for sentences that join 2 independent clauses with a comma but no conjunction. This is known as a comma splice and is best avoided. If you don't want to use a conjunction, upgrade the comma to a semicolon or break it into 2 sentences.

Thank you for a great workshop yesterday, we really enjoyed ourselves.
Thank you for a great workshop yesterday; we really enjoyed ourselves.
Thank you for a great workshop yesterday. We really enjoyed ourselves.
Dependent clauses do not have a complete subject–verb–object structure and need information from another clause to make sense. In these cases, generally avoid using a comma.
We received your email but could not open the attachment.
We received your email, but could not open the attachment.
Quotes

Use after a verb like ‘said’ or ‘replied’ to introduce a direct quote in a sentence

She said, ‘We will release the report tomorrow.’

If you're quoting direct speech within a sentence, Australian style is to use a comma after the verb that introduces it.

The minister's statement read, ‘We are committed to ensuring the wellbeing of all residents of aged care facilities.’

However, if you follow the verb with ‘that’ as a conjunction, you should remove the comma.

The boss has previously said that ‘the project outcomes are a cause for celebration’.

If you're formatting your quote as a block quote on a new line, use a colon to introduce it instead and leave out the quote marks.

Numbers
Use to separate the thousands in numbers over 999
Revenue fell by $550,000 last financial year.